March 2025 · 3 min read
Product management is changing faster than most PMs are willing to admit. Here is how I see the next decade, and why I want to build it with you.
February 2025 · 4 min read
When I joined Cloudbeds, the platform had a fraction of the customer base it would eventually reach. This is the story of how that happened, and more importantly, why.
January 2025 · 4 min read
It started with a complaint from the sales team. They were losing deals in Thailand. Not because the product was wrong, but because the hotel staff couldn't use it.
December 2024 · 5 min read
The best product teams I've been part of had one thing in common: everyone understood why they were building what they were building. Not just their piece of it. The whole picture.
November 2024 · 4 min read
Authy announced it was shutting down. We had 3 months, 300,000 users, and a migration that a previous PM had already tried and failed to move forward.
October 2024 · 5 min read
The most important skill a PM can have isn't prioritization. It's not stakeholder management. It's knowing how to listen. Really listen.
September 2024 · 6 min read
Most product frameworks fail for the same reason: they start with solutions. Here is how starting with goals changes everything.